What Problem This Solves: Most leads drop in the evening time, and often forget they signed up for something in the morning. Now you can stop that from happening by having Open AI communicate with your leads directly. Open AI is clever enough to be instructed with the goals of your client & steer the conversation towards a specific outcome.

This would also work for email marketing too. When a subscriber responds, you would be able to automatically follow up with them & strengthen the connection between you and your community.

How it Works:

• You need a starting step SMS e.g. “Hey name, I noticed you signed up to one of our ads, how can we help you?”
• You then need to add a wait step (contact reply, followed by a condition step (contact reply = yes)
• Then you need to save their {{message.body}} – (kudos to James Hurst for teaching me this part) to a custom field. I call my custom field {{client.response1}}
• Then you need to use a webhook to zapier
• Inside of zapier you extract the client’s conversation & use a prompt with Open AI. My prompt is something like this “You are a chatbot, highly skilled in (niche), you are responding to a client. You will know what you have previously sent to the client as it will be highlighted in curly brackets. You will know what & how the client has responded as it will be highlighted in quotation marks. You have 4 objectives ranked in priority. Priority 1 is to close the client or ask them to book a call, this might take several messages. Priority 2 is to be empathetic, Priority 3 is to keep the conversation going by asking questions, Priority 4 is to (I forget but you get the idea).{Open AI: said: xyz} “ Client responded: xyz”  Open AI: 
• Once it responds I update a new custom field called {{AI.response1}}, add a tag called AI1, and update the client.
• Inside of the original workflow, there is a wait step. The wait step requires the client to have the tag AI1.
• Now that Zapier has updated the client with the tag, it will send the AI response to your lead on the next step.
• To continue the conversation you’ll need to repeat all of the above steps and use a new zap with a new webhook, you’ll have to copy the conversation so Open AI can understand what it has previously sent (it doesn’t have a memory). This is all explained 1000x better in the video – so hard to write this in the written word lol.