Privacy Policy
Last updated: 27/09/2024
At BLACK SWAN INFLUENCE LTD (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us, including your agreement to receive AI-generated messages via SMS.
1. Information We Collect
We may collect and process the following personal data:
- Contact Information: Name, email address, telephone number, and postal address.
- Communication Data: Records of your correspondence with us.
- Usage Data: Information about how you use our website and services.
- Marketing Preferences: Your preferences in receiving marketing communications from us.
2. How We Use Your Information
We use your personal data for the following purposes:
- Provision of Services: To provide and maintain our services.
- AI-Generated SMS Messages: With your explicit consent, to send you messages via SMS generated by artificial intelligence.
- Customer Support: To respond to your inquiries and support requests.
- Marketing: To inform you about news, offers, and promotions that may interest you.
- Legal Obligations: To comply with legal and regulatory requirements.
3. Consent to Receive AI-Generated SMS Messages
By providing your mobile number and agreeing to this Privacy Policy, you consent to receive SMS messages generated by AI from BLACK SWAN INFLUENCE LTD. These messages may include promotional content, updates, or other information related to our services. You can opt-out at any time by following the unsubscribe instructions in the messages or by contacting us at jamie@blackswaninfluence.com.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: For sending AI-generated SMS messages and marketing communications.
- Contractual Necessity: To fulfill our contractual obligations to you.
- Legitimate Interests: For improving our services and ensuring network security.
- Legal Compliance: To adhere to applicable laws and regulations.
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist in providing our services, including SMS delivery services.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to your personal data.
- Rectification: Correct any inaccurate or incomplete data.
- Erasure: Request deletion of your data under certain conditions.
- Restriction: Request to limit the processing of your data.
- Objection: Object to the processing of your data for direct marketing purposes.
- Data Portability: Receive your data in a structured, commonly used format.
- Withdraw Consent: Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact us at jamie@blackswaninfluence.com.
8. Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For more details, please refer to our Cookie Policy.
10. International Data Transfers
Your information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that adequate safeguards are in place to protect your data.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
BLACK SWAN INFLUENCE LTD
61/63 Stanley Road, Bootle, England, L20 7BZ
Email: jamie@blackswaninfluence.com
Company Registration Number: 11837421 (Incorporated on 20 February 2019)
Please ensure that you read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.